Novutal Advisory Service will work hand in hand with business functions as well as technology functions identifying strategic opportunities for digital transformation, outlining agile solutions for opportunities, and establishing and governing transformation programs through our leading practices ranges of methodologies, models, and framework, especially those involving:

Business Strategy and Digital Technology Alignment

Capability and Maturity Assessment

IT Strategic planning and Digital Blueprint Enterprise Architecture

Optimization of Technology Operations, IT Support and IT Process Models

Development and Deployment of Service Management (ITIL) and Governance Framework (CObIT)

Major technological deployments

Implementation of a change management practice as an integral part of companies’ Project Management Office and Transformation Office

Novutal can assist organizations to develop an enterprise approach to architecture activities that underpin business case development and project implementation to achieve desired project outcomes. This IT Architecture service helps clients understand business issues and technical problems and then identify and architect:

Data Centre Design, Strategy & Relocation

IT Infrastructure Health-Check Review

Application Architecture Design and Review

Application Migration and Consolidation Strategy

Current State Assessment

Business Requirements Assistance Planning

Vendor/System Selection Evaluation Assistance

Project Management

Post Implementation Review

Novutal BCM Advisory practice provides services that help organizations identify and manage disruption risks and reduce their vulnerability to a wide range of potentially devastating events. These services cover the broad spectrum of the continuity and contingency planning discipline. The overriding goal of BCP is to help an organization resume critical operations within Data Centre Design, Strategy & Relocation

Business Continuity Planning (BCP)

Disaster Recovery Planning (DRP)

Business Impact Analysis (BIA)

Risk and Vulnerability Analysis

Test Facilitation and Training

BCP and DRP Review

Project Management

Novutal’s Service Delivery program focused on getting organization to optimize Service Delivery and achieve maximum Performance from its operations. This program will have syndication with organization objectives, vision and mission to ensure alignment, some of the functions that will be carried out include:

Assessment on the Current Service Delivery Model

Measuring the Maturity on the Service Delivery Model

Aligning Performance with Business Strategy and Objectives

Mapping Service Delivery Model and Performance Management

Development of Service Strategy and Performance Matrix

Development of Change Management Program

Program Execution and Project Management

Benefits Realization & Post Implementation Review

Novutal’s Customer Satisfaction Improvement program focused on getting organization to optimize Service Delivery and achieve maximum Performance from its operations. This program will have syndication with organization objectives, vision and mission to ensure alignment, some of the functions that will be carried out

include:

Customer Satisfaction Management ( Development & Program )

Assessment on the Current State of Customer Satisfaction Index

Development of Customer Satisfaction Measurement Tools

Program Execution and Project Management

Benefits Realization & Post Implementation Review

Novutal’s Program & Project Management focused on realizing benefits and objectives of programs/projects, while aligning them to overall organization objectives:

Program/Project Management Framework

Program/Project Governance

Program/Project Change Management

Program/Project Monitoring and Control

Risk/Issue Management

Risk and Impact Analysis

Project Analysis and Review

Project Procurement Management

Benefits Realization & Post Implementation Review

Our newest service offering, with our vast experience in Digital Transformation, Novutal has been given trust and task to work on

Industrial Revolution 4.0 transformation, under wing of Malaysia Automotive Robotics and IoT Institute (MARii), an Agency under Ministry of International Trade and Industry (MITI) of Government of Malaysia.

The target industries include Automotive, Manufacturing & Related Services, Rail Service, Aviation and Agriculture.

The focus includes automation, performance improvement, efficiency, quality and integration using technology such as Internet of Things (IoT), Cloud Computing, Cybersecurity, Big Data Analytics, Vertical and Horizontal Integration, and Augmented Reality.